To ensure all visitors can easily find information, the website has been designed to include a number of accessibility features. These features will be of particular benefit to visitors with disability.

Accessible documents 

Documents can be opened in tagged Word format for the use of assistive technologies by selecting the (Word) format at the end of each document link.

Adjustable text size

Choose View > Text Size from the browser menu, press while scrolling up or down with mouse scroll wheel, or press '+' or '-'.

Image text

Alternative text descriptions have been applied to images so you know what the image is about even when you choose not to display images in your browser.

Style sheets

All text, colours, and the layout of this website are controlled by style sheets (or CSS) which makes it possible to use your own styles to view this site.

Alternative formats

If you need alternative formats of any content, call the Infoline on 1800 673 097.

Translating and Interpreting Service

If English is not your preferred language, please contact the Translating and Interpreting Service (TIS)
on 131 450 and then ask for 1800 673 097.

If you are deaf, or have a hearing or speech impairment, please contact us through:

  • National Relay Service (Speak and Listen): call 1300 555 727, then ask for 1800 673 097
  • National Relay Service (TTY users): call 133 677, then ask for 1800 673 097
  • Internet Relay users can connect to the National Relay Service.