JobTrainer

Providing more choice for students through JobTrainer

What is JobTrainer?

JobTrainer is a joint partnership between the Commonwealth and State Government to support low-cost training for more South Australians.It represents a significant investment into training delivery in South Australia that complements existing efforts under Skilling South Australia and partnerships with providers, employers and industry.

Job Trainer provides the opportunity to respond to growing demand, deliver high quality training and provide more choice for school leavers, young people and jobseekers.

Under JobTrainer, all courses listed on the Subsidised Training List (STL) are accessible to eligible students at low-cost.

To support increased delivery Registered training organisations will:

  • receive additional subsidies to support the delivery of low fee training for eligible students
  • have access to the Building Capability Program to expand your capability and enhance the delivery of high quality training and assessment

What’s new?

The extension of Job Trainer continues the existing arrangements, with an increased focus on supporting pathways and upskilling in aged care, childcare, disability care and digital skills.

The Subsidised Training List (STL), continues to include:

  • a broader range of entry level pathways for school leavers and young people
  • short courses to build skills towards further aligned training and increased employability
  • low-fee apprenticeships and traineeships.

For information on JobTrainer and details about fees for eligible JobTrainer students, read the policy.

For more information about the framework, see Training Fee Framework.

Frequently Asked Questions

1. How is JobTrainer funding supporting low-cost training?
JobTrainer funding increases the Government subsidy to support more school leavers, young people and job seekers to access low-fee training by expanding the eligibility categories for concessions, for more courses. Since 15 October 2020, concession eligibility outlined in the Training Fee Framework has been expanded to include:
  • Not be employed and not enrolled in a secondary school; or
  • Aged between 16 to 24 years and not enrolled in secondary school.

This is in addition to people who were previously eligible for concession fees. From 15 October 2020, concessions are available to a person in any of the below listed categories:
  • Not be employed and not enrolled in a secondary school; or
  • Aged between 16 to 24 years and not enrolled in secondary school; or
  • Prisoners in a South Australian correctional institution; or
  • At the commencement of training in a Unit of Competency in the course, the Participant holds a current

Commonwealth Government concession card - Health Care, Pensioner or Veteran Affairs concession card.
For further information, please refer to Training Fee Framework v1.1 section 11 Concession Reimbursement.
2. Does the student receive the reimbursement directly or is it paid to the Registered Training Organisation to be passed on to the student?
Under the agreement, contracted Registered Training Organisations receive additional training subsidy for concession eligible students. The additional subsidy must be passed on to the relevant student in the form of low-fee training, in accordance with the Training Fee Framework.

Concession reimbursement is paid to the Registered Training Organisations who must either:
  • pass on the full amount of the reimbursement to the Participant or
  • at least, pass on the value of the reimbursement to the extent that the Participant pays no more through the Participant Course Fee than $0.25 per hour for undertaking the course.
3. Have the subsidies changed?
From 15 October 2020 the amount payable for concession reimbursement and completion of a course changed. However, the formula for calculating subsidies payable, including the Concession Reimbursement Rate per hour, has not changed. For further information, see the Training Fee Framework.
4. Can I apply for a subsidy rate review?
Yes. Information on how to apply and the application form for a subsidy level review is located at Subsidy payments.
5. How were the qualifications and short courses chosen?
Qualifications and short courses have been identified based on industry skill needs, responding to economic conditions, upskilling opportunities and priorities raised through consultation including with the National Skills Commission. The list of qualifications and short courses is intended to be dynamic to meet changing needs. You are encouraged to contact us at skills@sa.gov.au if you wish to submit an application for a qualification or a short course to be added.
6. Are there any changes to the existing claims and payment processes?
No, claims for accredited training will be processed through the normal monthly submission process.
7. Are there any changes to the existing Training Account creation process?
Yes. Upon creation of a Training Account, you must indicate that the participant is eligible for concession by selecting ‘Yes’ on the field: ‘Eligible for Other Concession’. Setting the concessions fields correctly is important because it determines the concession reimbursement your organisation will receive, which it must pass on to the participant in the form of low fee training.

Set the ‘Eligible for Other Concessions’ field to ‘Yes’ if the participant is:
  • Not employed and not enrolled in a secondary school; or
  • Is aged 16 to 24 years old and not enrolled in a secondary school; or
  • Is a prisoner in a South Australian correctional institution.
Select a relevant Commonwealth Government Concession Card and add the expiry date of the card if the participant holds a current Commonwealth Government Concession Card - Health Care, Pensioner or Veteran Affairs Concession Card. The User Guide to ‘Create Participant Profile and Training Account’ has been updated to reflect these changes. Further scenarios are also available in Table 1, (Question 28): Training Account Creation under JobTrainer.
8. Where can I find out more about fees?
Information about subsidies and student fees is provided in the Training Fee Framework.
9. Are Learner Support Services available for students undertaking skill sets?
Yes, Learner Support Services (LSS) are available for anyone undertaking accredited training on the Subsidised Training List.
10. Do people applying to enrol in a skill set need to go through the UAN?
Yes. All students applying for subsidised training must be assessed for their suitability, learning and support needs before enrolling, using the Up-front Assessment of Need (UAN) process. However, for skill sets the assessment of literacy and numeracy finishes with the short reading and numeracy assessment. See the UAN Guidelines under section 9.
11. What support is available for RTOs to deliver high-quality training?
Providers are invited to apply for Building Capability Projects (BCP) that can assist them to deliver more quality training. Funding will be considered on a per-project basis, based on the scope of activity. Further information is available in the BCP Project Guidelines .
12. Does JobTrainer replace Skilling South Australia or existing subsidy arrangements?
No. JobTrainer funding is enabling Government to support low fee training. It builds on existing government subsidy arrangements and Skilling South Australia programs.
13. How long will the expanding concession eligibility be accessible?
JobTrainer funding increases the Government subsidy to enable lower student fees. Access to low student fee courses was available from 1 October 2020. The partnership with the Commonwealth extends the arrangement until 31 December 2022 Funding for concessions to enable lower student fees will be supported while the funding is available.
14. Is there a requirement to provide courses details for MySkills? ?
Yes, providers will be required to provide the Department regular information, in a defined format, on courses fees and start dates. This information will be provided to the Commonwealth and made available on the MySkills website.
15. Is there an additional subsidy paid to Registered Training Organisations for someone who is unemployed and undertaking a Certificate II?
The concession reimbursement for an eligible student undertaking a Certificate II course is available, as it is for all courses. The Registered Training Organisation will be reimbursed an additional $0.25 per payment hour for eligible concession students undertaking a Certificate II course.
16. Is the $0.25 cents per nominal hour charge required for all subsidised training (ie apprenticeships, traineeships, managed places, and TGSS)?
Yes. Unless the course fee is specified by the Department for Innovation and Skills, the Registered Training Organisation will charge a minimum Participant Course Fee of $0.25 per hour. The Registered Training Organisation will not charge the Participant more than the specified amount for courses listed in Training Fee Framework - Attachment 3 Prescribed student fees or Fee Free if TGSS or ASBA undertaking TGSS approved courses at Certificate II level.
17. If a person is over 24, not working and has a healthcare card, are they eligible for concessions?
Yes. This person is eligible for concessions because they are unemployed rather than their possession of a Commonwealth Government Healthcare Card. This person will receive concession rates for the duration of their Training Account.

When creating a Training Account for a student who is over 24 years, not working and holds a concession card, set the ‘Eligible for Other Concession’ to ‘Yes’, fill in the details under the ‘Commonwealth Government Concession Type’ and add the expiry date of the Commonwealth Government concession card.

For further information refer to Table 1 (Question 28): Training Account Creation under JobTrainer.
18. If a person is over 24, working but does have a healthcare card, are they still eligible for concessions? Are they eligible for other forms of Departmental concessions?
Yes. This person’s eligibility is based on their possession of a Commonwealth Government Healthcare Card, and they will continue to receive concession rates whilst their Commonwealth Government Healthcare Card is valid.

When creating a Training Account for a student who is over 24 years, employed and holds a concession card, set the ‘Eligible for Other Concession’ field to ‘No’, fill in the details under the ‘Commonwealth Government Concession Type’ and add the expiry date of the Commonwealth Government concession card.

For further information refer to Table 1 (Question 28): Training Account Creation under JobTrainer.
19. If a person is aged 16 to 24 years old, not enrolled in a secondary school, not employed, and has a healthcare card, are they eligible for JobTrainer concessions?
This person’s eligibility is based on their age, not being enrolled in a secondary school, and not being employed, rather than their possession of a Commonwealth Government concession card. This person will receive concession rates for the duration of their Training Account.

When creating a Training Account for a student who is aged 16 to 24 years and not enrolled in a secondary school, not employed and holds a concession card, set the ‘Eligible for Other Concession field to ‘Yes’’, fill in the details under the ‘Commonwealth Government Concession Type’ and add the expiry date of the Commonwealth Government concession card.

For further information refer to Table 1 (Question 28): Training Account Creation under JobTrainer.
20. Does concession apply to Employment Specific Training Cluster (ESTC) training accounts? Yes. If a student
Yes. If a student is eligible for concession, then the Registered Training Organisation will be reimbursed. Training Accounts created against an ESTC must indicate the student is eligible by selecting ‘Yes’ under the ‘Eligible for Other Concessions’ field.
21. Does concessions only relate to the Subsidised Training List (STL) or does it also relate to the Subsidised Traineeship and Apprenticeship List (STAL)?
Concessions apply to eligible students and for all courses that are on the Subsidised Training List (STL) including the Subsidised Traineeship and Apprenticeship List.
22. Can students undertaking a course through Flexible Learning Option (FLO) arrangements access concessions?
No, secondary school students are not eligible to access concessions, or participate in JobTrainer projects.
23. Are Registered Training Organisations required to collect evidence of unemployment if participants are unemployed but don't have a concession?
Yes, RTOs are required to collect evidence of unemployment and concession eligibility at the time of enrolment and record this in the creation of the training account, as stipulated in the Training Fee Framework .

The Training Fee Framework, Section 11 Concession Reimbursement states:

The Service Provider must seek evidence of eligibility for a Participant Course Fee Concession from the Participant and record this in the Participant’s Training Account. The Service Provider must ensure the information about concession eligibility recorded in the Training Account for each Participant is current.
24. Does the new minimum charge apply to all Training Accounts created?
The new minimum charge applies to training accounts created from 15/10/2020 (including Skills Sets and Skills Clusters), unless the course fee is specified by the Department( Training Fee Framework - Attachment 3 Prescribed student fees or Fee Free if TGSS or ASBA undertaking TGSS approved courses at Certificate II level).
25. If a student completes units of competency but not the full qualification (e.g. withdraws from course without being awarded the Cert IV), would a concession reimbursement be made for the units completed?
Yes, concession will be paid for completed units that are claimed by the Registered Training Organisation.
26. Can we offer a course listed on the STAL to a student who is not undertaking a traineeship or apprenticeship?
No, not unless the course is also listed on the Training Priorities List (TPL).
27. We have current Skilling South Australia contracts in place with employers where we have not been required to charge the participants an enrolment fee. How do we implement this now after previously advising there are no fees?
The extended concession conditions apply to Training Accounts created on or after 15 October 2020. If the SSA contract is after this time, please contact us on 1800 673 097 to discuss further.
28. How do I complete the concession fields when creating a Training Account?
The following table provides examples of how to complete the concession fields when creating a Training Account.

Scenario Number Age At School Employed Non-Expired Commonwealth Government Concession Card ^ Eligible for Other Concession Commonwealth Government Concession Card^
1 16-24 No Yes Yes Yes Yes
2 16-24 No Yes No Yes No
3 16-24 No No Yes Yes Yes
4 16-24 No No No Yes No
5 16-24 Yes Yes Yes No Yes
6 16-24 Yes Yes No No No
7 16-24 Yes No Yes No Yes
8 16-24 Yes No No No No
9 > 24 No Yes Yes No Yes
10 > 24 No Yes No No No
11 > 24 No Yes Yes Yes Yes
12 > 24 No No No No No


* For those Eligible for Other Concession at the time of enrolment, the concession reimbursement is applied to the subsidy calculations for the life of the Training Account.
^Where a Commonwealth Card is solely used for concessions reimbursements, the reimbursement is no longer applied to the subsidy for subjects that commence after the Card Expiry Date